Chatbot Development

Chatbots are computer programmed conversational interfaces which is incorporated on the website or mobile (app) platform or on social messaging platforms such as Facebook Messenger to simulate a natural conversation with people in textual or auditory manner.

Chatbot allows businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through the messaging platform. They offer great way of engaging users on platforms where they are present in huge numbers

What can they do for you ?

Users can place orders through bots

Immediate response to customer queries

Private and secured communication

Less workload for a team


Send notifications when it is most relevant

Provide financial and trading services via chatbots

Automate the first level customer support

Get detailed statistics with Analytics dashboard

Which Industries may gain most from Chatbots ?

Which Industries may gain most from Chatbots

Banking : AI based chatbots are fully secure and are capable of performing banking operations like handling complaints and grievances, retrieve account related information, personal assistant, ATM assistant (location), service assistant, and also as stock trading bots etc.

E-commerce : Chatbots is used to handle payment procedures, personalized product search, order tracking etc.

Insurance : The cognitive digital experience of most advanced AI bots makes it relatively feasible to make insurance processes quicker, advise and settle claims, suggest and sell insurance policies.

Healthcare : In Healthcare, response time can be the difference between life and death. Bots are being used for healthcare related applications like health assistance, hospital navigator, emergency online manager (virtual) etc.

Travel &Hospitality : Travelers requires information on the go. Chatbot stands as a perfect channel to communicate with the user. Chatbot can be leveraged to manage travel plans, for travel reminders, recommend local attractions etc.

Why Chatbot Development with us?

Identity Creation : This involves creating a persona of a bot while keeping target audience audience in mind and the things you want to get done using you bot?

Setting up processing language : This phase involves selection of platform based on type of conversation, how many sentences you need to have a well performing intent etc. There are different platforms to manage your language processing which includes, etc.

Coding : Making the changes to the program to setup the BOT.

Integration with messaging apps : This is a fundamental step after building your bot, it involves connecting it to your desired channels. An increasing number of platforms support bots:Messenger, Kik, Slack, Telegram etc.

Testing With Beta Users : Testing for the correctness of response, efficiency, latency timing etc. within different group of testers.

Host Your Bot :That’s the time when you launch your bot on the worldwide web. This stage also involves optimizing the bot for the response time. This factor depends on hosting provider and agreed specification etc.

Monitor : It’s the stage to check the overall parameters like performance of your bot its responses, correct intent distribution, to get bot analytics, course correction etc.

Marketing Assistance : We offer marketing assistance to promote your app to customers

Chatbot Development Company in India

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Please fill up the contact form or call us at 9176215777 / +91 9176633755 to discuss your chatbot development needs today!

address No 63, 7th Street, Sakthi Nagar,Okkiyam Thoraipakkam, Chennai, Tamil Nadu, India, Pin Code : 600097
(Landmark : Near D.B.Jain College ;Take the Service Road next to D.B Jain College Bus Stop; Turn Left on to Sakthi Nagar Main Road(next to HDFC ATM)Turn left onto 7th Street, Sakthi Nagar)
address 9176215777


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